Comments

Customer comments and feedback

We ship out thousands of orders, and tens of thousands of plants, each year.  We take pride in the fact that we send healthy, well-grown and groomed, plants.  These are carefully wrapped and boxed and shipped out as soon as possible–more than 90% of orders are shipped within a matter of days of our receiving them.

We guarantee safe delivery of all orders, and healthy, properly labeled, and true-blooming plants.  On occasion (about 1 in every 100 orders), we’ll have to make good on our guarantee.  Sometimes, plants perish in weather that’s too hot or cold, sometimes the post office “squashes” a box and, sometimes, we’re to blame for poor packaging or clerical mistakes.  In such cases, we’ll reship plants, issue a credit, or refund money (we need to do this on about 1 in every 200 or so orders).

In any event, we always try to please and look for ways to improve our growing, shipping, or service.

Need to contact us? You can send us an email, or a immediate answer to you question, it’s always best to contact us by phone (585-374-8592) during normal business hours (12-5 pm EST).

If you are having problems with a plant or need advice on plant care, we suggest contacting us by phone, since an informed diagnosis will require discussing the condition of the plant, your growing environment, and the like.  We also suggest using the information provided in the “plant care” pages of this site before calling us, since many answers can be found there.


Here’s a few of the unsolicited comments recently made by some of our customers.  All appear precisely as written, without editing.  So that the page doesn’t become too lengthy, we only reprint those received during the last 12 months.  

The “compliments”:  Some of our recent satisfied customers speak…

From Terri, in FL
Last Christmas Santa gave me a gift certificate for violets. I chose the package of 10 plants selected by the Violet Barn. They not only arrived in great shape, but have thrived all year. Right now nine of the ten are in bloom and are like a rainbow of colors. My original Christmas gift has now become Christmas color for this year and hopefully many to come. Thank you Violet Barn…….. and hopefully Santa will be leaving another gift certificate this year. Through all the medical stuff all year my violets offer such beauty and happiness with such little care. December 13, 2018

From Pam, in MO
I recently ordered 5 AV plants which arrived quickly in early December. They came well packed and are all alive and well. Your packaging continues to amaze me. The plants were are very well protected. This is my 6th order and I will continue to order from you.  December 10, 2018

From Mary, in VA
I just wanted to let you know I received my violets today. Thank you – they are BEAUTIFUL. I really appreciate the care taken in shipment of my plants. Love them already and can’t wait for them to bloom.  November 21, 2018

From Tom, in FL
I have ordered twice from you in the past 2 weeks for a total of 10 plants of your hybrids. 4 of the plants have flower buds popping out already and I am very, very satisfied with the quality and health of your African violets. I will definitely be ordering more in the future. I highly recommend your business and will give your name to anybody who is interested in African violets. October 12, 2018

From Patrick, in MN
Hey I got my violets today and they look great! I was fully prepared to get smaller ones and didn’t want to get my hopes up for one to be in bloom, but they are bigger than I expected and 3 out of 4 have fully formed blooms and the 4th just starting to get one! Thank you! October 12, 2018

From Kenneth, in PA
got my order today and boy was I happy with the beautiful plants you have sent me. I also want to say that, were there a horticultural award for best packaging of shipped plants you would win hands down!!!! I have had plant orders that were well packed but by the time I extricated my plants, leaves, limbs and flowers were broken. Your system is absolutely the very best. Plants are super protected from damage as well as cold and are so easy to unwrap to boot. Again, I thank you for you excellent store, service and shipping. Good growing. October 11, 2018

From Elaine, in NC
Just wanted to tell you what a pleasure it is to order plants from you. I was very happy to see how well you packaged my most recent order – miniature African violets. It was PERFECT!!! I know that it just makes sense to do it this way, but many places I’ve ordered from just don’t seem to understand how important it is to make sure the item arrives as the customer expects. Plus, your plants are beautifully grown. Thank you so much for caring!!!! September 28, 2018

From Yvonne,
You can always count on “The Violet Barn” to package and ship with the greatest of care and what’s inside always is exciting and healthy. Love all the colors available which is a plus, thanks to “The Violet Barn”. It’s a great place to learn about African Violets too. As I am still a novice I like receiving their newsletter by email, thank you it’s a great help to me a beginner to learn from the experts at “The Violet Barn” from your #1 fan. September 23, 2018

From Dee, in PA
When I got my last order of violets–also my first–I was very impressed with how they were packaged and what good condition they were in! I couldn’t believe you found a system that preserves the plants so well, keeps them insulated! I don’t think those plants knew they had been moved! Thank you so much! September 19, 2018

From Maki, in DC
They are so live and well, and I couldn’t expect more… What a great packaging! Everything looked as if “hand delivery from the next door.” This is my first purchase form a plant nursery, and I would love to keep buying from you! And thank you Rob, for your replies when I had a problem with placing my order. September 14, 2018

From Olivia, in NY
My plants just arrived today, and I have to say that I have never seen such careful packaging and healthy plants! Looking forward to taking care of them and will be writing reviews on your website as well. Simply above and beyond anything I’ve ever ordered! Will be ordering again! September 13, 2018

From Linda, in MI
I just want to say thanks for the great service and great plants you offer! Everything I have ordered has been in perfect condition! Healthy and packed well for transport! Thanks again! August 7, 2018

From Jill,
The recipient received the violets and was thrilled. Not a petal or leaf was broken and all the plants looked healthy. I will definitely remember you when I wish to gift people with plants in the future, and will recommend you. August 4, 2018

From Pat, in NJ
Thank you so much for the careful packaging and unexpectedly superb condition of the codonanthe plants! I received them on time exactly as stated. July 27, 2018

From Don, in OR
This is just to report that my order for a collection of 5 episcias arrived on time and in great shape! It’s 100 degrees here in Corvallis OR today, but the postman delivered the shipment to our shaded porch and rang the bell. Your packing job is fantastic and must be time-consuming! The only glitch is that I expected 5 different epicias: There were two “Jim’s porcelain doll”s. Oh well. July 26, 2018  Our note:  A packing error on our part–your account has been refunded for the redundant plant.

From Elif, in SC
I received my beautiful violets today, Despite the fact that it’s 108 degrees in shade in Charleston. Our mailman came with my order 5 minutes after I arrived home. The box was very, very hot and I was a little nervous opening. Thank you for the perfect packing of perfect little plants. They are indeed very cute and pretty. My daughter and I can wait to watch the grow and bloom. July 12, 2018

From RoseMarie, in NJ
Just wanted to let you know how pleased I am with my orders. Every plant was painstakingly packaged to insure protection from heat and any damage while in transit. I received each of my orders within two days of shipping (as promised). Every lovely plant was in excellent shape. I love indoor gardening as well outdoor (weather permitting). I plan on taking as much loving care of these plants as you did propagating and packaging them. Thank you for the extra freebie too, it was a surprise and very much appreciated! Will probably be ordering again soon. July 12, 2018

From Rosemary, in CO
I received my order of violets, today, and they are sitting happily in my living room, with the others, where I can see and enjoy them from my rocking chair. I couldn’t believe how well they survived the trip here, to Colorado! They were 3 days ago, and it’s been in the 90’s outside, so I was really worried they’d be withered and in bad shape. I’m so impressed with the care you all took in packaging them!I’m very excited to see what kind of blooms are on them! Thanks again. June 29, 2018

From Janice, in MA
I just wanted to tell you that I received my violets today right on time. They are in excellent shape. No droopy leaves or anything wrong. I love them. I was surprised to see them in bloom already. I will definitely be ordering more plants. June 21, 2018

From Nick, in PA
My name is Nick Zdinak and I just received my first order from. I wanted to let you know how pleased I am with the plants. They were well wrapped and there was no damage to any of them. I only placed a small order since it was the first one and I was not sure what to expect. But I will definitely order from you again. Thanks again for such good service. June 7, 2018

From Carol, in WA
Thanks to all at Violet Barn for super plants and stellar packaging! I’ve never been disappointed . The beauty of these plants is a joy in our home! June 1, 2018

From Cheri, in NY
The 6 tiny violets that I ordered for Mother’s Day arrived beautifully packaged with not a single leaf broken. Your packaging technique is clearly excellent; the box was left on my steps laying on its side and still not a bit of dirt out of place.  My Mom might be slightly more impressed with your shipping right now than the plants themselves. We look forward to watching our tiny plants grow, and we look forward to recommending your business to everyone!  May 11, 2018

From Diana, in NC
I ordered an episcia recently and cannot thank you enough for the care in packing that was taken by your company.  I have ordered quite a number of plants and never had any company take the care your company took in packing.  May plant came in great shape.   May 6, 2018

From Karen, in AZ
My order of six plants arrived yesterday in the post. The plants were all packaged extraordinarily well and protected perfectly. The plants themselves look fantastic. This is only the second time I have ordered plants from you but I can assure you that any future requirements I might have, your establishment will be my first choice. Thank You for doing a stellar job and pleasing a customer so well. May 5, 2018

From Robin, in NC
I received my order of 5 AV’s today. I just wanted to thank you for the great packing. Not one accident. All plants are so healthy and no broken leaves, and one even has buds on it. I am so excited with this purchase. I will be ordering again. I can hardly wait until they grow up and bloom. May 3, 2018

From Brandon, in NY
Everything arrive safely! Thank you the plants are beautiful. I will def be ordering from you in the future. May 2, 2018

From Hendry, in CA
We just received 12 of our violets. We’re very impressed with they way you meticulously packaged each flower. No soil mess, each plant looks healthy and soil was still humid. April 26, 2018

From Andrea, in CA
I received my first order of miniature violets from you and absolutely love them! They were healthy and well grown, not a leaf out of place because of the way they packed and shipped. i look forward to future ordering from you.Thanks so much!  April 16, 2018

From Eileen, in SC
I received my 5 violets today and was very pleased how secure they were packed. I also and was very happy to see all the 5 Plants I ordered were in very good shape. Two plants had flowers which I did not expect to see. Thank you so much. April 5, 2018

From Dana, in CA
Hello there, I have just received my first order from you, and I couldn’t be more delighted!! Once I opened the sturdy and ingenious packaging, I was delighted to see
tiny but well filled-out plants with lots of leaves and even some buds. April 2, 2018

From Sharon, in WA
I wanted to thank you. My Violets arrived this afternoon in perfect condition. I had gotten increasingly worried about them, because the USPS was so slow. I had been watching the unexpected weather. They are beautiful and packaged so well. I’m very excited to get them into my small terrarium and enjoy them thank you again. Of course I saw other things on the website and will be ordering again. Thank you again.  March 31, 2018

From Kelley, in PA
Just wanted to thank you for the lovely violets. All arrived safely and will be beautiful baby shower favors for our guests.Thanks again for excellent customer service. March 26, 2018

From Maureen, in WA
My order of 10 minis and semi’s came today in beautiful condition. Thank you so much for a delightful combination of colors. So grateful for all the work you put into AVs so others can enjoy such wonderful plants. March 14, 2018

From Jackie, in CA
I received my order today and the violets are beautiful. One of them already has buds. Can’t wait to see the flowers. They were packaged so well and I bet they did not move at all in the box. I received them in two days….all the way from New York to California! March 8, 2018

From Terri, in FL
Recently I received a shipment of violets using a gift card I received as a gift. The plants arrived in great condition and I am amazed t how they are developing in just a couple weeks. Thanks to all of you!  March 4, 2018

From Charlene, in SC
I received my miniature violets and was so pleased with the packing. The violets are so healthy looking and I could not be happier with this experience. Thanks for great products and service!  February 23, 2018

From Lucille, in TX
My order just arrived, thank you for the extra and for the perfect packing, they are all beautiful!!!!!!!!!!! February 22, 2018

From Abigail, in VT
My plants arrived safe and sound. I’m very pleased with my purchase and will return for more unique varieties. I’m very happy with how safely they were packaged. They weren’t cold at all when I opened the box. February 16, 2018

From Rebecca, in AZ
Received my violets in excellent condition, they have been added to my collection in my south window. One of them was already blooming. Beautiful… February 15, 2018

From Richard, in NC
Just wanted to let you know that my nine little streps arrived in today’s mail, and was I impressed! The packing is phenomenal, and all the little creatures arrived in perfect condition. February 8, 2018

From Mike, in NY
Just wanted to let you know that my order arrived in great shape over all. The Picasso had a leaf snapped off at the stalk but no real issue. I soaked it, recut the end and set it up in a starter pot. All in all the plants you sent were in my opinion of an excellent size and quality. Good Job! February 8, 2018

From Nancy, in MN
Hello, your beautiful violets arrived today in frigid cold. Packed so well they thought they were still in your greenhouse. I placed them in some very bright light & I must say they are looking very happy. Thanks for getting them them to me in spite of the weather!  February 7, 2018

From John, in RI
I received my order today in excellent condition I thank you so much for the care and attention that was put into the packing I am very pleased with the way this process went and you will see me as a repeat customer again in the near future thank you again. February 1, 2018

From Michael, in MD
I just received my order and it came through fine. Also, I’m impressed with the Kohleria ‘Beltane’, which you included with two large flowers on the plant. Great! Thanks again for your exceptional plants and service. February 1, 2018

From Lindalee, in IL
The package arrived today. I was very impressed how well it was packed. Only one leaf came loose so I am going to put it in soil and see if it will grow. Hopefully I can get them blooming for the flower show. February 1, 2018

From Frances, in WA
Sorry for being so late commenting about your good service and beautiful plants! It is now mid-January and three of the violets are blooming. How pretty and healthy! Thanks for the good service.  January 19, 2018

From Teresa, in CA
Thank you so much for doing such a great job and for my beautiful plants!!! It has been a a challenging year and growing and enjoying these plants is therapeutic for me. It may not seem like a big deal to you, but by doing what you do WITH excellence; you bring others joy. This is the first time I’ve ordered in winter and I was a bit nervous. But look at how these delicate healthy plants and their precarious little buds and blooms arrived!!! It’s amazing that they are packed so well that the bloom stalks aren’t broken off. It’s means a lot not to just get plants -but to get beautiful thriving ones! This may be the best order yet. Thank you everyone. January 13, 2018

From Jo and Dick, in FL
Just wanted you to know how thrilled we were with our recent order. Our babies arrived happy and healthy; perfectly packed and ready for the place prepared for them. Since this was an anniversary present for 70 yrs., yes 70 yrs of marriage, it was a delight for both my husband and myself. BTW, hubby is 94 and I am 88 and we love violets. December 22, 2017 

From Celina, in NC
Oh my wow! Got my shipment. Very very nice shipping. My plants arrived perfect. Appreciated. Will come back again. Merry Christmas. December 22, 2017

From Rita, in KY
My first order of 10 plants arrived in perfect shape on October 26, and now all the plants are blooming! The variety of the plants is so interesting, and all the flowers are beautiful. Thanks! December 21, 2017

From Heather, in NJ
Last night I received from you the 10 miniature plants I had ordered. I just want to let you know how grateful I am for the obvious love and care you put into them. I was apprehensive about placing the order. But the plants made it safe and sound, and they’re beautiful! I shared the experience with my friends on Facebook. I thought I’d let you know what I had to say. Here’s my post: I’m so excited about this, I want to share it with you. I ordered a bunch of tiny plants from violetbarn.com a week or so ago, even though I was very nervous that it would be a waste of money. I couldn’t quite imagine how they would survive shipping in December, and I kept thinking of the time my Nan bought a mail order smoke tree and received a stick with about three crooked roots that after like seven years turned into something that resembled a miniature plum bush. I took a chance. Last night the package arrived. The plants were carefully wrapped with obvious love, and they all look healthy and beautiful! My imagination has been lost at play since. I have no doubt they will create wonderful fairy gardens! I definitely suggest the nursery and greatly appreciate their work.  December 8, 2017

From Rebecca, in AZ
I moved to New Hampshire from Arizona in August. The drive across country was long, but your African violets and Streptocarpus made it all the way from Arizona to New England. There is a lot less light in New England than Arizona, but your beautiful plants (see attached image) always make me happy each morning when I see them in the window. Thank you for all the joy that your plants bring. November 30, 2017

From Patricia, in MI
Thank you for my order! I like the ones you selected. I can tell you are a QUALITY company and look forward to ordering more streps as I perfect the growing technique. Thank you for the great packaging job. November 3, 2017

From Marta, in OH
I received my plant order today and I want to tell all of you what a GREAT JOB you do!!!! The packing to ship is just fantastic, and the plants arrived in perfect condition. I am so happy!! November 2, 2017

From Rita, in KY
My first order of 10 standard violets arrived yesterday. I am impressed at the care you take in wrapping each little plant and your careful packaging. Each plant arrived in perfect condition. It will be exciting to see them develop! October 27, 2017

From Sayoko, in Japan
I received my order yesterday. Thank you very much for shipping all the way to Japan!
The plants took seven days to arrive, but they look healthy and beautiful thanks to your excellent packaging. They have no buds, but I am very happy with the beautiful leaves of my miniature violets, particularly Chilly Willy! In Japan, it is difficult to get unusual varieties of African violets, so many African violet lovers just buy them from individuals on Internet auction sites at very expensive prices.  I really would like to thank the Violet Barn for shipping internationally. October 24, 2017


…and some “constructive” criticism:  Yes, we sometimes get complaints–we guarantee safe delivery on all orders and occasionally need to process a refund or send a replacement plant (our average is about 1 in every 100 orders).  We haven’t printed these.  These are the more specific complaints/comments that customers have made–we reprint them so that we have a chance to explain, improve our work and, perhaps, avoid similar problems in the future…..

From Charleen, in TX
After some thought, I decided to share how disappointed I am in the standard violets I receive.  They were bare in leaves.  The ‘Lilian Jarrett’ had 2 tiny leaves and 2 small leaves, one of which was broken in half.  The most any plant had was 5.  Plants were truly stripped down left-overs you seemed to hasty to rip leaves off of in a frantic bid to make more money instead of sending a plant that could be nurtured into something beautiful.  September 16, 2018  Our reply:  Sorry for your disappointment.  This is the size we must ship.  You can buy larger from our shop, but larger plants cannot be safely shipped through the mail.  ‘Lilian Jarrett’ is a SMALL growing standard–this is typical (sorry for the broken leaf).  Size we ship is described on website, and shown on our ‘terms and conditions’ page.  All plants will grow and thrive with proper care.  Website has plenty of care information, and we are always available by phone or email to lend advice should you encounter any problems.

From Jess, in MI
I just received my order and I’m a little upset and disappointed. I’ve ordered from you  guys before. This time, the packaging was done differently, and everything in the box was moist, which is not a good thing for Hoyas and One of the African violets I ordered all
but one leaf is partially browned from water damage. I am including pictures, please advise with how to take care of this.  Our reply:  Will refund your account for the AV pictured. ‘Georgia Melon’ is one of the more sensitive varieties we ship. It will recover and
grow out, though, since the center leaves still look healthy. As for the hoya, it looks fine. Don’t repot any of the plants immediately, let them grow a bit before doing this. 
From Jess:  You could stand to be a little less abrupt with your customer service. I had heard bad things about your customer service and ignored them. I’m in the customer service industry too, and wanted to give you the benefit of the doubt, but the way you’ve spoken to me today has not been appreciated or gone unnoticed and I won’t shop with you again or encourage anyone else too. It’s a shame because you really do have some beautiful plants.

From Susan, in NY
I’d been following your website for months and finally decided to take a chance and order 2 violets. They finally arrived a few weeks ago. One was clearly dead on arrival, the other was looking sad and died 2 days later. After my anticipation and expenditure, I was very disappointed and unhappy.  February 14, 2018  Our note: Sorry to hear this. However, we cannot guarantee safe delivery via priority mail, your requested service. We can only do  this via Express mail in winter, due to weather concerns (this would have cost an additional $20). This policy is stated numerous places on website, as well as in order confirmation email. As you likely noticed, the box was heavily insulated–we do take precautions, but cannot control the weather nor the handling of priority mail. Though many customers do choose shipment by priority mail with no consequence (most, in fact, arrive safely even in the cold weather)–it is riskier. Since it is not our money to spend, this choice is not ours to make. Nevertheless, we can send a free plant with your next order, should you decide to order again. You will need to remind us of this when you order in the “comments” field upon checkout. If you don’t want the expense of express mail, we guarantee via priority mail beginning in April.

From Holly, in CA
Thank you for your response. However, You state on the invoice received with the plants that a healthy plant is guaranteed. This is not a healthy plant. It doesn’t look like cold damage to me. I don’t order plants frequently from you, they are a special occasion. So I would like my replacement immediately or a refund for the plant plus the shipping cost for one plant immediately, whichever you prefer. I would hate to put comments on your website and elsewhere that you don’t honor your healthy plant guarantee.  November 28, 2017  Our note:  Plant was healthy when shipped, one, in fact was in bloom. Though it may be warm at destination, it has been cold here and likely was in transit, especially given the delay in delivery and the fact it had to go coast to coast.  We can only guarantee safe delivery via Express mail in winter (you chose priority, which is less expensive, but which neither the USPS nor us will guarantee timeliness or safety of). This is stated on first page of online catalog (large purple box with font in caps) as well as on all checkout pages (bold purple print) and on terms and conditions and shipping pages, as well as in order confirmation. We regret that this happened. It usually doesn’t, but it is not our money to spend, our risk to take, or our decision to make. All we can do is make clear the options. Our offer in the email remains–it is the best we can do.

From Robert, in FL
This is totally unacceptable. Please provide me with the person who decided to ship the plants on a tuesday before the holiday. I want to talk directly to that idiot. The shipment confirmation that I received stated that it was shipped priority mail and that it would take 2-3 days. Not 6.  That is on you not me. Had the order been postponed until after the  holiday all would have been fine and you know that. I have been a costumer of your for some time now and I am so upset with this company right now. I doubt I will ever order from you again. I will encourage others to do the same. Have a great day.  November 28, 2017.  Our note: Please review your original order confirmation–date of shipment stated there “week of November 21”. Date of shipment also stated on first page of online catalog (top of page in bold purple print) as well as on all of the shopping cart pages during the checkout process in large font in purple (“ship week of Nov 21”)….of course if you view this now will say Dec. 4 (our next ship date). As for time in shipment, this is precisely why we only guarantee via Express mail in winter (would have arrived in a day). USPS makes no time guarantee on priority mail (this is an issue to be discussed with them, not us).  Our offer of a replacement or a free plant on your next order still stands, however.

38 comments

  • My first order of 7 African violets arrived in perfect shape. I was amazed at how healthy and robust each plant is. Several are already in bloom and others have buds ready to open almost any day now. I am extremely pleased with my first plant order and look forward to trying other varieties in the future.

  • Christina Plaisance

    I just received my two African Violets. Not only do they look fabulous, but they were so carefully packaged.
    Thanks for your effort in making sure that I received them in such great condition!

  • Tony Castineiras

    Great plants at very good prices. Amazing shipping technique. Fast delivery. All eight plants have arrived in perfect conditions. I have left specific reviews for each plant in the catalogue section.
    Thank you guys, you are the best!

  • A few years ago I bought 2 African violets from you. One is a Russian hybrid called Cherry Blizzard. I have to say, I never expected it to grow as it has! The leaves are huge! Several are 3″ across. The plant measures 18″ across! And the beautiful deep color of the flowers is breath taking.
    The other is a Blue Turtle. It is not as large as the Russian, but the blue flowers are so pretty.
    My violets are kept where they get both light sunlight and artificial light.
    I will be ordering more violets from the Violet Barn! How could I not! Thank you.

  • I have always enjoyed doing business with Violet Barn and hope one day to be able to make a visit. The plants I have received over the last three years have thrived and continue to bloom. Whenever I have had questions, I have always gotten prompt, courteous and helpful assistance. I look forward to receiving this new order. I never doubt my ordered plants will arrive healthy and ready to give me years of pleasure to my growing violet collection!

  • I ordered the 5 species special, and they came today: absolutely perfect! They are the picture of health. As far as I’m concerned, the species have the most beautiful foliage. Thank you!

  • Thanks so much for so carefully packing my order! My 6 African violets arrived almost unscathed—only one broken leaf. Considering they traveled clear across the country, I’m quite pleased. I’m excited that a couple of the plants have buds. Thank you, too, for the free plant, LE Hydrangea.

  • Hello,

    I ordered “Rob’s Twinkle Blue” from you almost two years ago and while the plant has had lovely green foliage, this week is the first time it has bloomed! I am so excited. It’s beautiful. I live in Utah and am currently growing my tender plants (like African Violets and begonias) in terrariums, as we often have relative humidity in the single digits. Thank you so much for the plants I have ordered from you. They are a joy.

  • Just received my order and am so impressed. The plants look very healthy and will order more. Thank you!

  • Hello, I received my healthy violets today and they were packaged very well. I am very excited to see them in bloom. My only disappointment was that there was no “freebie” included and I gave a revue.

    • Sorry, we missed this. We owe you an extra one on your next order–remind us of this when ordering.

  • I have ordered many times and every time is a great experience. Even when one package arrived with the violets all too cold to live, were replaced. I love calling in and speaking with Rob. It’s like talking to a friend. I just received my order and it was perfect. One is already in bloom. My coveted Happy Harold.. I plan on ordering many more in the future. Thank you again for making me a happy customer!

  • So excited to find the Violet Barn! Such beautiful plants & a wealth of information on their website! I am a forever customer

  • This was the first time I have ordered from you and was amazed at the care taken in packing. I have a large mailbox and my carrier managed to stuff the square priority box into it. After trying to extricate the box for nearly 10 minutes, finally had to go back to the house for a knife. Had to cut the box open to get it out ! I was not hopeful. But once back in the house I cut the box the rest of the way open and found the four violets unharmed, one even has buds about to pop open. Thank you so much for your care in packing these delicate plants. I will definitely be ordering again.

  • Hello again, I have a question about Kohleria. You show a photo of an ,”overgrown” plant with several long stems. Couldn’t you grow it as a hanging plant and leave the branches on? That plant would probably break off because it’s used to growing upright, but if I grew it as a hanger from the beginning, wouldn’t it be alright?

    • You could let it grow as a “hanging” basket. If not pruned, rolled, or rerotted, the stems will grow long, weak, and spindly. Eventually, their weight will make them lay down or over the edge of a pot. In the wild, this is how they spread–tall plants will lay down on the soil surface, then root. An “attractive” appearance is in the eye of the beholder, though. We prefer the bushy, upright, habit, since you’ll get a fuller look, and more blooms, that way.

  • i have a west facing covered front porch can i grow A.V. out side here in miami,florida.
    i also have a lot of ceramic orchid pots with a atached saucer,is this a ok pot to use..i know from years past that my moms A.V.were hard to grow indoors in Nashville,Tn

    • No reason it shouldn’t work, and no reason they won’t grow indoors well, if you can provide enough light.

  • I am so happy i found your company, my little darling violets are amazing, i am ready to order more
    the selection was great and the packing impeccable.

  • Thank you so much for your care in shipping your incredible violets to me. I absolutely LOVE them. They are doing so well with such a wonderful start from you. I have enjoyed watching them grow and now blooming. They make me smile everyday.

  • Hi,
    Just wanted to let you know I received my first order from you today – I couldn’t be more happy!
    Totally impressed with the packaging of the little plants – all five arrived safe and sound and look beautiful and healthy. I am especially tickled with the miniature AV, my first, will definitely be ordering more of these.
    Thank you for a wonderful online shopping experience!

  • I received my order one week ago and I’m thrilled to pieces! Of the 10 violets I received, 7 of them have buds ready to open in the next few days. The entire process from ordering to arrival was great, and the packaging is absolutely top notch. I can’t wait for my Streptocarpus to grow and bloom. Thank you again. I’m looking forward to my next order…so many choices!
    Best regards,
    Lynn

  • Hello, I was visiting the violet barn in person on Aug. 10th and it was a pleasure to meet you!! So far my plants are doing fine and they look great! I bought 5 of them and 3 of them started to give buds. Mountain Snow Cap is blooming beautifully! I appreciate you answering all my questions about these plants, you were very helpful to me and your soil mix is perfect. I plan to order more soon. I highly recommend anyone who is interested to use your soil mix. Don’t be afraid to order young plants because they seem to grow so fast! Thank you so much Olive! Have a great year! A++++++

  • I received my 5 trailing violets in May . Two had buds. They were so well packaged and arrived in the best condition. I have enjoyed watching them bloom and grow. I have told other friends about The Violet Barn. I just recently placed my second order of 3 more trailing violets. I just love their size and growth habit. My space is limited so this is wonderful to be able to add to my collection.

  • Received my order of 3 African violets today. Beautifully and safely packed – all three are completely undamaged and healthy. All are leafed out well with blooms already set on the Happy Harold and Cosmic Art. The 3rd one (Ma’s Crime Scene) is not yet blooming, but looks great. These folks did a good job and I plan to be back soon for another order. I rarely order plants through the mail as so much can happen to them and you never know what you may get. Violet Barn described their plants accurately, priced them fairly, and shipped well packed. What more can you ask for?

  • Theresa Bennett

    Just received my order and I am thrilled with the quality and health of the plants. One even had several blooms on it! I will be ordering again from the Violet Barn! Thank you so much.

  • DearRob& Olive. Just wanted to thank you and your crew for great looking plants. Well packed and not a broken leave❤️

  • My order arrived today (April 27th) and even though the mailman left the box on the porch (thankfully no sun in the afternoon) without ringing the doorbell to let me know, everything inside was just great. So carefully wrapped and such healthy looking plants. I am so looking forward to seeing these beautiful plants bloom and grow. Awesome service all around.

  • I recently purchased three African violets. When I received them I was extremely surprised at the quality. Beautiful plants and so healthy. The packaging was outstanding. Not a mark on the plant and packed so nicely. I am very pleased by your product and will come back again soon.

    Thank you.

  • I just received my Rob’s Bunny Hop. It’s an Adorable little plant. The packaging protected the plant so well that the flowers and buds were intact. It’s intended to be a gift, but I’m sorely tempted to keep it myself. My next planned project is a terrarium. I know where I’ll go to look for plants to put in it.
    Thank you so much. Best, Michael

  • Terrific plants and service! I ordered a few plants for a lecture I’m giving and they arrived in perfect condition, some even with flowers. Thanks again.

  • It has now been a month since my 10 plants arrived. I reviewed them Feb 2nd as an early Vday gift to myself.
    First off I want to say that you guys did a great job packaging them. They arrived to my post office in the middle of a blizzard too. I was worried they’d suffer from frostbite but the packaging was exquisite. I placed them into my indoor little greenhouse where a month later, I can proudly say that they all have buds with the exception of 1. For the price and quality of plants I got, this place is awesome! Thank you!

  • I received my 4th order this season…every one of the plants arrived beautifully healthy with not a bend or missing leaf. Amazing..I am in Love with The Violet Barn. Your selections are phenomenal….well, I do wish you had more Chiritas. Those are my most favorite plants you carry. Thank you very much Violet Barn.

  • Just received my order. The packaging was awesome; every streptocarpus undamaged; healthy.
    Thank you.
    Linda, Lexington, Missouri

  • I just received my order of 10 African Violets. The packaging kept the delicate plants safe all the way to Hawaii. Four of the plants arrived blooming. I am so impressed! Thank you!

  • Received my order of violet plants beginning of November. They are already 5-8 inches across and all have several buds. I planted them in your violet potting mix which I purchased previously and use the Dyno-Gro fertilizer on not only my violets but all my houseplants . I will not use any other fertilizer from now on. Love my plants I get from Violet Barn and will not order from anywhere else.

  • I am a first time customer who just received her first order. It was crazy to order plants when it is this cold (about 20˚) and pay winter shipping. My husband said wait, but I decided to give them to myself for Christmas. I was shocked by how lovingly they were packed and they arrived in good condition. Each plant has 4 or 5 good sized leaves and looks healthy. If you ever offer a violet that is so dark it looks almost black, let me know. I now have 21 different violets and would like a “black” one.

  • As before, the plants I ordered (5 streptocarpus and a little hoya) arrived in perfect condition. Your packaging is something far and above pretty much any nursery I’ve ever dealt with over the last 30+ years.
    In winter, I’m stuck with only an east window here in New Mexico, and streps are perfect here. Despite being tiny on arrival, I know that they will grow and thrive…Bristol’s Blue Bopper is already throwing a bud and the hoya is growing like crazy.
    Thanks so much!

Leave a Reply to Valerie Gillman Cancel reply

Your email address will not be published. Required fields are marked *

 characters available