Comments

Customer comments and feedback

We ship out thousands of orders, and tens of thousands of plants, each year.  We take pride in the fact that we send healthy, well-grown and groomed, plants.  These are carefully wrapped and boxed and shipped out as soon as possible–more than 90% of orders are shipped within a matter of days of our receiving them.

We guarantee safe delivery of all orders, and healthy, properly labeled, and true-blooming plants.  On occasion (about 1 in every 100 orders), we’ll have to make good on our guarantee.  Sometimes, plants perish in weather that’s too hot or cold, sometimes the post office “squashes” a box and, sometimes, we’re to blame for poor packaging or clerical mistakes.  In such cases, we’ll reship plants, issue a credit, or refund money as needed.

In any event, we always try to please and look for ways to improve our growing, shipping, or service.

Need to contact us? You can send us an email, or if you need an immediate answer to your question, you can contact us by phone (585-374-8592) during normal business hours (12-5 pm EST).

If you are having problems with a plant or need advice on plant care, we suggest contacting us by phone, since an informed diagnosis will require discussing the condition of the plant, your growing environment, and the like.  You can also email a photo of the problem plant(s) with a description of the problem and its care and environment.  We suggest using the information provided in the “plant care” pages of this site before calling us, since many answers can be found there.


Here’s a few of the unsolicited comments recently made by some of our customers.  All appear precisely as written, without editing.  So that the page doesn’t become too lengthy, we only reprint those received during the last 12 months.  

The “compliments”:  Some of our recent satisfied customers speak…

From Heather, in NJ
I have to write to tell you how thrilled I am with my order. All the plants arrived so carefully wrapped and in perfect condition. It’s the best online plant packaging I have ever experienced – and I order a lot of plants online. Thanks very much for the excellent service. I am already excited to plan my next purchase from you. :) September 22, 2022

From Catherine, in CA
I discovered your site many years ago. I have received such lovely plants, most recently a few months ago. My streps have both blossomed once and seem to be getting ready for another bloom soon! My one violet had one flower, but the other two are finally starting to bud up.  I would recommend your facility for any of your plants, always healthy and happy! September 12, 2022

From Paul, in GA
We just got an order that my wife placed, I was told to unbox them when they got here. Let me tell you, after decades of getting an assortment of plants, trees and bulbs, your packaging has got to be the best I have ever seen! Wow!! The four plants got here in perfect condition, I was very, very impressed with the obvious care that was taken to wrap each one. A nice job September 9, 2022

From Valerie, in FL
Received six trailers yesterday…packaged perfectly..some even had buds. This is not the first time I ordered and I must say, as usual they are PERFECT. THANK YOU. August 25, 2022

From Medric, in MT
My order arrived today and I am so pleased. I have never seen such care given to packaging ever before. The plants look like I picked them up in person. Before I retired I worked ground crew for UPS air cargo at the Billings Montana airport . I have personally witnessed the horrors that packages are exposed too. Plants and live animals are given no special handling , they are tossed , dropped and kicked quickly and repeatedly so as not to delay the carriers deadlines .  You people are great ! August 18, 2022

From Susan, in MD
I have purchased violets at local stores for years. SO MANY have died even though I followed all directions on how to care for them. But the ones I purchased from Violet Barn were like no others! I balked at the shipping price once, but I have been SO GRATEFUL that I will NEVER go elsewhere for violets again! The 3 I purchased are exotic (unavailable at local stores) and are thriving. Plus now I receive your newsletter and have gone back to read old issues too! I seldom provide feedback for purchases, but in this case I just had to.
I don’t know what you all do at your greenhouses but it is nothing short of miraculous! August 14, 2022

From Barbara, in VA
I am already extremely impressed with the quality of your healthy green violets and with the great care and attention with which they were packaged!! In addition, Rob was very helpful is reassuring me that waiting until your soil arrived would be extremely therapeutic for my traumatized plants.  I can only hope your plants will thrive with what is described as my green thumb! August 2, 2022

From Lucille,
I just want to let you know that after days of sending my poor plants back and forth to various post office facilities, some of them repeated, my plants got here today. Because of your meticulous wrapping and care they survived even in this unbearable heat! The plants are beautiful and in wonderful health. I am not touching them until they have had at least a day to grab light and fresh air. I cannot imagine their trip. Thank you. You have a loyal and repeat customer who will sing your praises. You also sent to a friend of mine and she received hers 2 days ago. She is so happy also, and I am glad as I recommended you to her.  July 24, 2022

From Linda, in IA
My violets arrived today, safely and in perfect condition……all 5 of them! I was expecting some leaf damage but that was not the case!  I am beyond thrilled as these are the first violets I have had since the late 1980’s when I had 20.  Thanks to all who picked, packed and shipped these beauties! When you say they’re packaged to handle rough care, you really go well past that!!  I can’t wait to see the blooms. July 21, 2022

From Brenda, in AL
Violets arrived promptly but box crushed by poor handling. Unbelievably, the skillful packaging absorbed the blow and ALL 16 violets survived with ALL leaves intact. Message sent with a thankful heart. “ All of you” are amazing! July 7, 2022

From John, in AL
I know you are busy and therefore no response is requested … but I just received my first order from you and wanted you to know that I am singularly impressed with the detailed packing and the condition of the four plants. I’m an old fart and have received a lot of packages in my time but yours takes the prize. I don’t send a lot of “hearts and flowers” emails … but I simply couldn’t let this opportunity pass me by.  Kudos to your team. Very impressive. June 24, 2022

From Douglas, in NJ
I ordered two African violets from two different places. One place just sent two leaves. I don’t have a lot of money or time and now I need to get two small pots and hope that they survive. The next day, your African violet arrived. It was packaged perfectly for a fragile plant and the plant was in perfect, not just excellent shape.  I will definitely order from The Violet Barn again and recommend your place to others.  Thank you. June 17, 2022

From Margaret, in SC
wanted to let you know that my shipment of sweet violets arrived unscathed this morning. It was such a pleasure to open them and see so many of the plants were either in bud or in bloom!  I look forward to watching them grow and have definitely bookmarked your site for future reference/orders May 19, 2022

From Lily,
My mom was wanting a white African Violet and said she could never find any. So I went online and found The Violet Barn and realized they had white African Violets. I was skeptical about ordering plants online because I had never done it before. So I ordered my mom, “ma’s white elephant” and myself “ma”s crime scene”. I received my package today and the Violets were packaged with some SERIOUS care!!! I was super impressed!!! My Violets were in perfect shape. I am excited to watch them grow. I will DEFINITELY be ordering from The Violet Barn again! I will definitely be telling my friends and family about this place! April 28, 2022

From Sarah, in PA
Thank you for the update and all that you do. They came in today packaged beautifully and the violet was even blooming. I ordered your new hybrid trailer “Robs Mirrabooka” and a lovely Hoya obscura. I am so incredibly pleased. This is my second order.  I’m honestly shocked how fantastic everything is. You obviously have mastered your craft. I just wanted to show some appreciation for you and what you do.  April 27, 2022

From Lisa, in NV
Just want to tell you guys what a great job you are doing – the care in the packing shows! Really 5 star company giving others the ability to have these exquisite plants in their homes. Lost several leaves on this big shipment but they all still look exceptional! Strong and healthy plants. Know that lots of us trying to be in tune with the planet send you lots of positive thoughts every time they look at your plants. April 17, 2022

From Jim, in MI
The five plants arrived today safe and sound ! I’m thrilled with the health and quality of them. Once again the “Violet Barn” has come thru for me. I enjoy doing business with you guys! Great Service ! April 14, 2022

From Pam,
We just received the beautiful violets this morning.  Your company never disappoints!  Thank you!  The others we purchased from you are just starting to bloom!  March 24, 2022

From Ann, in AZ
Just wanted to thank you so much for my recent order of streptocarpus plants. They arrived in perfect condition. You and your staff should be commended for a fabulous packaging job. Love my new babies, hope they love the Arizona temps as much as my violets do. Again, thanks for all your care. April 1, 2022

From Barbara, in PA
My plants arrived in perfect condition this morning. They are sitting under their new grow lights and look very content. To be honest, they really do not look at all like they have spent a few days in a box! Thank you for your wonderful service. I just could not be happier. March 11, 2022

From Sandy, in IA
I received my plants that I ordered last week. They are absolutely beautiful. I have bought African Violets from another online grower and they were lovely but the Violet Barn are by far the best I’ve ever had. My husband doesn’t usually pay a lot of attention to my plants but was amazed that my new AVs had flowers when delivered March 14, 2022

From Jessica, in NJ
I have to compliment you and the staff at the Barn for your phenomenal work! My order was shipped in the dead of winter with standard shipping yet every plant arrived in perfect condition. They are doing so well and that is a testament to Ma’s incredible skill at hybridization. March 26, 2022

From Anne, In NY
I am very sorry to have left this for so long but wanted nevertheless to thank you and your staff for a terrific box – everything was lovely and arrived in perfect condition. Gifted the plants on Valentines Day to our staff who were surprised and extremely touched, and are caring for their plants. February 27, 2022

From Denis, in PA
Rob, received my order on Thursday Feb 24, 2022.  The plants, arrived with no damage…and look healthy…..I am so pleased with the order…your packaging of the plants was exceptional, the timelines of processing my order asap, was great…dont change a thing…I will definitely be looking at your on line catalog again, and when I order, the violet barn, gets my business…..thank you so much for everything…..I really appreciate you…….and the way you do business.. February 26, 2022

From John, in HI
You have the best shipping prep in the business! Seven days in the mail to Hawaii and not a pedal or flower dead. Your plants the best. February 16, 2022

From Lisa, in TX
Hi! Just got my violets. They arrived in perfect condition. All were blooming or about to, with every leaf and bloom having received absolutely zero damage! I can’t believe they went through the mail. And, they are healthy and BEAUTIFUL! I can’t wait to see them grow. February 11, 2022

From Joyce, in KY
Received my order today. Violets are gorgeous! Ordered the mini and standard assortments along with some individual plants. I could not be more pleased with the assortments if I had made the selections myself! Order was well packed. Will be placing another order in a few months. February 3, 2022

From John, in IN
Greetings from Indiana! Last October I ordered some streptocarpus plants, having never grown them before. They were very healthy upon arrival, and one had buds. Soon they were all growing well and blooming, and they haven’t stopped. They are beautiful, and I intend to get more eventually. Thank you for your informative website, your quality plants and service. January 17, 2021

From John, in HI
Placed my order via priority mail during Christmas week, excellent shipping preparations traveled from east coast to Hawaii and arrived in perfect condition, could not be more impressed and thankful. Can’t wait to order more from your large selection. Good job. December 27, 2021

From Mark, in OH
Hello Violet Barn! Got the box in 1 day! Arrived about 11 a.m. this morning. 25 F. Brrrr. Plants absolutely perfect. And grown absolutely perfect. Thank you for growing so many beautiful cultivars, growing them so clean and packing/shipping with perfection. December 22, 2021

Linda, in CA
Just received my order of 5 mini and 5 trailer violets and I couldn’t be happier! Beautiful plants, arrived in great condition without damage and many in bloom. Thank you so much for the care you take, your reputation is well deserved. November 10, 2021

From Barbara, in Huntsville
Received my order in perfect condition. I could not believe how carefully it was packaged. I would allow you to ship an expensive antique. I was really impressed. The plants are just perfect. Thank you so much for being a legitimate seller. You have one happy buyer.   I will be ordering more as soon as I figure out where I can place them!  November 10, 2021

From Margaret, in British Columbia
I received my order and I am so happy with the two plants I ordered and plan to order again with confidence. The plants were packed with so much care and thought I was impressed. I was worried about them. They were in the mail for over a week. To my surprise they look amazing. November 5, 2021

From Carol, in Ontario
Good afternoon, I am so happy to receive my order, a huge thank you to everyone that had a hand in growing , nurturing , and most of all the attention to packing I am overwhelmed with gratitude. November 2, 2021

From Mila, in WA
I just wanted you to know that I received my violets in perfect condition, and I am so looking forward to watching them bloom. Two of the plants already have buds! Everything was so well-packaged. This is my second order from your company and I plan for more in the future.  October 31, 2021

From Michael, in Hamilton
I wanted to thank you for the beautiful plants you sent and for the fantastic packing you did, also. I ordered two Episcias, and they arrived yesterday via Canada Post, in perfect condition! They are just beautiful! The packing was superb! It took me some time to unpack them, but I’m not complaining, as your excellent packing of the plants resulted in their arriving in perfect condition – no wilting and not a leaf broken on either! This is remarkable, especially considering that mine was an international order (I live in Hamilton, Ontario, Canada). Thank you also for continuing to offer international shipping to customers like myself, who live outside the USA, and for providing the USDA plant inspection services and phytosanitary certificates necessary for plants to enter Canada from abroad. As a serious gesneriad fancier, I am unable to find the varieties of gesneriad species that I want to grow – especially Episcias – locally or even in Canada. Thanks again and have a wonderful day! October 30, 2021

From Mike, in CA
This is the second shipment I have received from your company, and I wanted to comment on how well packaged they have been, and how healthy the plants are. I am very impressed, and will continue to be a customer. October 22, 2021

From Eileen, in the UK
So, a week after dispatch and travelling over 3000 miles, my order has arrived. Wow! You know how to pack plants. Plants are in a fantastic condition and are doing their Kohleria thing; one is in flower (Napoleon V) and 3 others are in bud. Kohleria are showoffs and I love them for it. I will order again October 11, 2021

From Brenda, in AL
Thankyou your kindness in answering my fertilizer question today. I rely heavily on the teaching you do via your website, and I want you to know that your experience in the classroom has made you a superior vendor, one who cares about the buyer, not just his wallet. Feel free to publish my comments. They are sincerely given. October 9, 2021

From Anne, in NY
I just wanted to let you know that I received my 3 little violets yesterday and they are perfect..  I’m super impressed by the care that was taken in the packaging.  Thank you so much!!  Sept 25, 2021

From Carline, in MN
Just wanted to let you know my plant arrived yesterday. It is in great shape after traveling such a long trip for such a small thing. It was packaged so wonderfully! Never in all the plants I have ordered have I seen such great shipping. You could give a few lessons to some other places. Thank you so much.  Living in Minnesota it is nice to have blooming plants during our long, dull winter.   September 24, 2021

From Margaret, in MA
My package arrived. I have NEVER seen plants so well and so carefully packaged. They are in beautiful condition. Thank you! August 25, 2021

From, Tammi
I just talked with my Momma and she is THRILLED with her new violets! She’s 70 and lives alone and really needed a pick-me-up. The plants you sent are beautiful and so healthy! Really fun for her to have two in bloom already. I’m so thankful I choose the Violet Barn! Your care and beautiful plants really made my Mom’s day. August 21, 2021

From Donna, in PA
I received my new violet plant today. It was so lovingly packaged that it made receiving it all the more special. Thank you for your loving care. August 23, 2021

From Cindy, in TX
I received the baby violets on time and perfect condition. This was my first order from The Violet Barn and couldn’t be happier. I had to give up my many many beautiful plants several years ago due to move and couldn’t find any near by. Was hesitant about ordering but, so glad I found you. Love your web site also for helpful tips. My life is brighter.
Thank you so much. August 14, 2021

 


…and some “constructive” criticism:  Yes, we sometimes get complaints–we guarantee safe delivery on all orders and occasionally need to process a refund or send a replacement plant (our average is about 1 in every 100 orders).  We haven’t printed these.  These are the more specific complaints/comments that customers have made–we reprint them so that we have a chance to explain, improve our work and, perhaps, avoid similar problems in the future…..

From Carla,
I was trying to apply the 30%, $25 off or the free shipping coupons in this order to see which worked out better.  I clicked the link and it said it would apply at checkout, but it didn’t.  Can you help me?  Our reply:  There are no such coupons.  If you saw them listed on another site, you were misled.  These “coupon” sites are not affiliated with us (nor with many of the companies listed) and do so without our permission.  

From Cathy,
I paid 40+$ for express shipping and I see on my email that my order will not ship out until 9-26-22? Can you refund me for the express shipping. I would not have paid 49$ for my supplies expecting them to arrive this week. You should explain that on your site before one pays or gets expedited shipping and doesn’t receive their plants and soil
in the same order for example.  September 21, 2022  Our reply:  We ship the week shown on the website when ordering, and confirmed in our email when you order.  It appears on every page of checkout.  Express does not mean the order is immediately place in mail, it just means it gets there faster once put in mail.  Soil is shipped via ground service, and is also stated on website and in confirmation–the cost of shipping 9 lbs. of soil is exorbitant and we would be cost prohibitive for everyone involved for a nonperishable item.  Unlike Amazon, we have to grow what we sell and cannot devote every day of the week for shipping, we only ship once per week, the date stated on site.  Unlike most any other plant vendor, we do ship orders quickly, and we always ship when promised (the date shown on site when ordering).

From Modena, in CO

I’m not happy with the mini violets I ordered from you.  Some have died for no reason and  the ones that have bloomed are not very pretty. Some have not bloomed and growing very slowly, I have beautiful violets that I have had for several years and I love them. I
know how to take care of violets. I have already replaced several of the violets that I got from you. I will not be ordering from you anymore.  July 22, 2022  Our reply: Sorry you feel this way. Though “pretty” is in the eye of the beholder–we think they are, and these are varieties you cannot find elsewhere, there should be no reason they cannot grow and thrive. If we had more information on care and environment (photos always help), we can attempt to offer advice and guidance. Keep in mind, also, that miniatures are different than standard violets, and there are small, but important, differences in their care.

From Dominica,
I just received my violet.  I was so disappointed on the size of the plant.  Nothing but 5 small leaves.  I thought it looked little like what I ordered.  It was a gift to my aunt who loves violets.  Especially for the price you pay and that crazy shipment cost.  I don’t think I will order again.  Very unhappy customer.  May 9, 2022  Our reply:  Sorry for the disappointment, but this is the size we ship.  This is stated on many places on the site–if you click on “plants shipped in 2 1/2″ pots” link, you will get an sample photo,  Examples are also on the “terms and conditions” page.  We simply cannot safely ship larger plants, nor promise everything in bloom (also stated on terms page), though sometimes this may be the case if your chosen plant just happens to be blooming at time of shipping.

From Dianne,
I spent $39 for shipping, this is terrible service!  When I placed the order I though it said by spending the extra $20 it would be a rush, but now it seems that I could have saved the money and getting it the same time.  Our reply: Choosing Express only changes the time in transit.  We ship at the time stated on shopping cart and checkout pages when order is placed.  The statement shown there says “Express: 1-2 date of shipping”.

I just received a small box containing 7 1″ pots of supposedly African violets.  It is hard to tell as all there is is leaves.  You are the biggest scam artists I have come across.  You can bet I am going to show my neighbors and spread the word.  Believe me, I will get the word out.  Our reply: All of the plants you ordered are MINIATURE varieties (two are MICRO minis).  They will never grow much larger than what you see.  They are in 2″ pots, and will not outgrow these pots.  All of this is clearly stated on the product pages of the website.  You received exactly what was promised, and what you ordered.  We can only be as clear as possible on the site, we cannot be responsible if it is not read.  Feel free to get the word out–we ship exactly what we promise and are very clear about it.

 

 

 

62 comments

  • Hi. I received my violets today and am AMAZED at how well they were packaged!!! Not one leaf broken! The violets are so healthy and I can’t wait to see them bloom. Thank you so much and will be ordering again.

  • Brenda Stillwell

    All my flowers were frozen when they finally got here. Never order again from this place

    • Sorry this happened. Unfortunately, you chose to opt out of Express shipping, the default method, and instead chose priority. We can only promise safe arrival during the winter by Express. Yes, it is more costly, but it is the only way to ensure safe arrival of perishable items during cold weather. By Express we would fully guarantee safe arrival, no questions asked. This policy is very clearly stated on every page of shopping cart, during checkout, and in confirmation of order. For full explanation see this page: https://www.violetbarn.com/store/priority-or-express-mail.html

  • Don’t order from this company if you have a postal locker. I paid for the shipment to be signed for so that it would get delivered to my house, they sent it without a signature required and it got put into a postal locker. They use Stamps.com so the shipment did not show up in the USPS notifications that I have setup. Needless to say the shipment was dead and The Violet Barn said they weren’t responsible. What a rip off!

    • You made no mention of these complications when you placed the order. We have no control over how your local post office handles packages being delivered to you so cannot be expected to anticipate problems. All we can do is ship orders in a timely way–we have NO control over where the package is placed when delivered. It is your responsibility for retrieving the package. If they are left to die in a locker, this is the decision you made, not us. If the placement of the package is a concern, this is an issue to be discussed with your local post office. Emails were sent to the address you provided when we shipped, including tracking information.

  • I have ordered twice. The plants are very expensive, look wonderful on the website and are very small and sparse compared to the pictures . The first order never thrived and was dead in a few months. The second order was dead in a week. The company was very defensive when I complained. It’s a scam.

    • No scam. As one can see if they look through our web pages, we are VERY clear and upfront about everything–what is shipped and how, when, etc. Of course, pictures are of plants grown out to maturity that look their best–we clearly state that we cannot ship them that size (there’s no way we can fit a plant like that in the box!)–growing them is up to you! We promise safe arrival (by express if in winter), and if you have difficulties growing them after arrival, we are always available by phone or email for advice, consultation, etc. We cannot promise plants will live forever after you receive them–their care is in your hands once received. We can offer advice, however.

  • Thanks for the advice on using physan, my plants are recovering well from the fungus here in Waco Texas. I appreciate your help!

  • I placed an order with freebie and it doesn’t show on invoice 191017-132212-7283. This is the second time I placed a comment and no freebie shows up.

    • The free plant won’t appear on the order when you place it, but should in our order confirmation. Be sure to follow every one of the steps–these can be seen by clicking on the “smiling stars” on the shopping cart homepage. Be sure you “submit” the review after you write it.

  • Elizabeth Mills

    I received my plant yesterday. No damage found, but I was very disappointed. The plant was tiny and had no blooms— just a label on the side that says what it is supposed to be. I guess I will just have to wait and see. Definitely NOT worth the price of the plant or the shipping.

    • You ordered one plant. Had we had one in bloom, we would have sent it. We had none in bloom for this variety–we cannot promise sending all plants in bloom. We grow thousands of plants and not all of them are blooming simultaneously. The largest plants we ship are in 2.5″ pots, the size you received. This is the largest we can safely package and ship through them mail. We have larger plants, often in bloom, for visitors to our shop, but these are too large to safely ship. This is all explained on our “terms and conditions” page, including photos of plants we typically ship.

    • My violet grew beautifully and finally bloomed. I had ordered a red violet. I received one that now has deep maroon flowers, NOT red. Still disappointed and will not purchase another plant from your store.

    • Understood. Unfortunately, African violets do not come in “true” red–simply not genetically possible at this time. The varieties we describe as “red” are as red as they come.

  • My African Violets arrived today. I commend the way you packaged your plants. No damage whatsoever. I just noticed a couple plants has brown discoloration on their leaves (i.e. White Cradle, Son of Hellos, Gieselle, and Pink Watercolor). I am not sure if this is natural for these species. Some of the plants have little buds. In reading the re-potting instructions from your website, I believed it’s time to re-pot these babies in a 4″ pot. Already getting excited to see these babies bloom.

    All the reviews are true. You guys are amazing. I am going to post the pics on Facebook and tag you.

    Thank you very much

  • I came across your web sight while searching for African Violets and WOW so many to choose from. Couldn’t decide right then, waited a few days, came back to place my order. I went with the special 5 different trailing varieties, mostly because I couldn’t decide, but when I went to place in the cart one that had caught my eye earlier it was sold out, I wish now that I hadn’t waited. All arrived in fantastic shape, even had some buds on one, it is now open and so pretty. All are doing well, planning on placing another order.
    Fantastic job, thanks so very much !

  • Cherith Haupert

    I love the plant collections at Violet Barn. My favorites are the mini and trailing violets, but especially the streptocarpus. Most bloom continuously and bring so much joy to my indoor gardening.

  • I’m a relative newbie and had purchased 3-4 violets.. all are doing well. Received timely and in perfection condition. I also purchased soil and that was packaged well. The only AV that didn’t survive was a yellow variety (I don’t recall the name).. I’m not sure why. And I tried to revive, replant – a few times.. but it had root rot and I was unable to save it . I am ordering 2 more today as I really enjoy the little yellow plants! Thanks again!

  • I just received my package yesterday and I am so so pleased with my order! I Purchased an African violet called in. The one that I got was so gorgeous with big huge healthy leaves and the packing was unbelievable. I was so impressed. I will Always purchase from the violet Barn. Thank you so much

  • I ordered 7 violets in the dead of winter. After they were shipped we had a spell of bad weather and the shipment was delayed en route. I was sure they would be killed. But your packaging and insulation were amazing. They were in great shape, but I waited awhile to see if there was any damage that wasn’t readily apparent. Nope. Its been a month and they are thriving. lots of new growth, one is even blooming. I’m really thrilled with the health and condition of these plants and with your great packaging and shipping. It was pricy doing the expedited shipping but well worth it to receive such happy plants. Thanks.

  • I had a white with blue border single flowering African Violet that was my favorite of several varieties. It had gotten quite old and had a long rambling stem. I started a new plant from a leaf and when it was growing well, I tossed out the old plant. I was dismayed to find out that the new plant produced dark purple flowers. I’ve read your instructions on how to propogate using suckers and flower stems and will use that method in the future. I am still trying to find another plant to replace the one I lost. I’m 90% sure it is “Blue Border” by Rienhardt. Does anyone have any advice on how to track one down?

    • Multicolor varieties are, by nature, sometimes unstable. We’ve never grown this variety and wouldn’t know where to find it. It is a very old variety, so this may be difficult to replace.

  • I’m so impressed with my first order!!! Thank you. This was a birthday gift to myself and I have to say I was beyond charmed at how well everything was packed. Whoever creates the perfect little newsprint cocoons is an artist. And my goodness-such healthy gems each plant looks as they emerged from these protective pockets. I am already planning another order as I’m beyond pleased with my first.

  • You guys are the bomb!! I live in Chicago and we are having the coldest weather ever – it is -23 degrees today and still dropping. I ordered some violets and used the express mail as recommended. The plants were packed yesterday and shipped out. I recieved them within 24 hrs almost on the dot. The plants were so well wrapped in paper, then insulation, surrounded by bubble wrap and then a silver heat/cool type wrap all in a box. I was nervous, but the plants were perfectly fine. Not cold at all. They look wonderful as promised. You guys know your business. I will be back for more. Thank you.

  • My first order of 7 African violets arrived in perfect shape. I was amazed at how healthy and robust each plant is. Several are already in bloom and others have buds ready to open almost any day now. I am extremely pleased with my first plant order and look forward to trying other varieties in the future.

  • Christina Plaisance

    I just received my two African Violets. Not only do they look fabulous, but they were so carefully packaged.
    Thanks for your effort in making sure that I received them in such great condition!

  • Tony Castineiras

    Great plants at very good prices. Amazing shipping technique. Fast delivery. All eight plants have arrived in perfect conditions. I have left specific reviews for each plant in the catalogue section.
    Thank you guys, you are the best!

  • A few years ago I bought 2 African violets from you. One is a Russian hybrid called Cherry Blizzard. I have to say, I never expected it to grow as it has! The leaves are huge! Several are 3″ across. The plant measures 18″ across! And the beautiful deep color of the flowers is breath taking.
    The other is a Blue Turtle. It is not as large as the Russian, but the blue flowers are so pretty.
    My violets are kept where they get both light sunlight and artificial light.
    I will be ordering more violets from the Violet Barn! How could I not! Thank you.

  • I have always enjoyed doing business with Violet Barn and hope one day to be able to make a visit. The plants I have received over the last three years have thrived and continue to bloom. Whenever I have had questions, I have always gotten prompt, courteous and helpful assistance. I look forward to receiving this new order. I never doubt my ordered plants will arrive healthy and ready to give me years of pleasure to my growing violet collection!

  • I ordered the 5 species special, and they came today: absolutely perfect! They are the picture of health. As far as I’m concerned, the species have the most beautiful foliage. Thank you!

  • Thanks so much for so carefully packing my order! My 6 African violets arrived almost unscathed—only one broken leaf. Considering they traveled clear across the country, I’m quite pleased. I’m excited that a couple of the plants have buds. Thank you, too, for the free plant, LE Hydrangea.

  • Hello,

    I ordered “Rob’s Twinkle Blue” from you almost two years ago and while the plant has had lovely green foliage, this week is the first time it has bloomed! I am so excited. It’s beautiful. I live in Utah and am currently growing my tender plants (like African Violets and begonias) in terrariums, as we often have relative humidity in the single digits. Thank you so much for the plants I have ordered from you. They are a joy.

  • Just received my order and am so impressed. The plants look very healthy and will order more. Thank you!

  • Hello, I received my healthy violets today and they were packaged very well. I am very excited to see them in bloom. My only disappointment was that there was no “freebie” included and I gave a revue.

    • Sorry, we missed this. We owe you an extra one on your next order–remind us of this when ordering.

  • I have ordered many times and every time is a great experience. Even when one package arrived with the violets all too cold to live, were replaced. I love calling in and speaking with Rob. It’s like talking to a friend. I just received my order and it was perfect. One is already in bloom. My coveted Happy Harold.. I plan on ordering many more in the future. Thank you again for making me a happy customer!

  • So excited to find the Violet Barn! Such beautiful plants & a wealth of information on their website! I am a forever customer

  • This was the first time I have ordered from you and was amazed at the care taken in packing. I have a large mailbox and my carrier managed to stuff the square priority box into it. After trying to extricate the box for nearly 10 minutes, finally had to go back to the house for a knife. Had to cut the box open to get it out ! I was not hopeful. But once back in the house I cut the box the rest of the way open and found the four violets unharmed, one even has buds about to pop open. Thank you so much for your care in packing these delicate plants. I will definitely be ordering again.

  • Hello again, I have a question about Kohleria. You show a photo of an ,”overgrown” plant with several long stems. Couldn’t you grow it as a hanging plant and leave the branches on? That plant would probably break off because it’s used to growing upright, but if I grew it as a hanger from the beginning, wouldn’t it be alright?

    • You could let it grow as a “hanging” basket. If not pruned, rolled, or rerotted, the stems will grow long, weak, and spindly. Eventually, their weight will make them lay down or over the edge of a pot. In the wild, this is how they spread–tall plants will lay down on the soil surface, then root. An “attractive” appearance is in the eye of the beholder, though. We prefer the bushy, upright, habit, since you’ll get a fuller look, and more blooms, that way.

  • i have a west facing covered front porch can i grow A.V. out side here in miami,florida.
    i also have a lot of ceramic orchid pots with a atached saucer,is this a ok pot to use..i know from years past that my moms A.V.were hard to grow indoors in Nashville,Tn

    • No reason it shouldn’t work, and no reason they won’t grow indoors well, if you can provide enough light.

  • I am so happy i found your company, my little darling violets are amazing, i am ready to order more
    the selection was great and the packing impeccable.

  • Thank you so much for your care in shipping your incredible violets to me. I absolutely LOVE them. They are doing so well with such a wonderful start from you. I have enjoyed watching them grow and now blooming. They make me smile everyday.

  • Hi,
    Just wanted to let you know I received my first order from you today – I couldn’t be more happy!
    Totally impressed with the packaging of the little plants – all five arrived safe and sound and look beautiful and healthy. I am especially tickled with the miniature AV, my first, will definitely be ordering more of these.
    Thank you for a wonderful online shopping experience!

  • I received my order one week ago and I’m thrilled to pieces! Of the 10 violets I received, 7 of them have buds ready to open in the next few days. The entire process from ordering to arrival was great, and the packaging is absolutely top notch. I can’t wait for my Streptocarpus to grow and bloom. Thank you again. I’m looking forward to my next order…so many choices!
    Best regards,
    Lynn

  • Hello, I was visiting the violet barn in person on Aug. 10th and it was a pleasure to meet you!! So far my plants are doing fine and they look great! I bought 5 of them and 3 of them started to give buds. Mountain Snow Cap is blooming beautifully! I appreciate you answering all my questions about these plants, you were very helpful to me and your soil mix is perfect. I plan to order more soon. I highly recommend anyone who is interested to use your soil mix. Don’t be afraid to order young plants because they seem to grow so fast! Thank you so much Olive! Have a great year! A++++++

  • I received my 5 trailing violets in May . Two had buds. They were so well packaged and arrived in the best condition. I have enjoyed watching them bloom and grow. I have told other friends about The Violet Barn. I just recently placed my second order of 3 more trailing violets. I just love their size and growth habit. My space is limited so this is wonderful to be able to add to my collection.

  • Received my order of 3 African violets today. Beautifully and safely packed – all three are completely undamaged and healthy. All are leafed out well with blooms already set on the Happy Harold and Cosmic Art. The 3rd one (Ma’s Crime Scene) is not yet blooming, but looks great. These folks did a good job and I plan to be back soon for another order. I rarely order plants through the mail as so much can happen to them and you never know what you may get. Violet Barn described their plants accurately, priced them fairly, and shipped well packed. What more can you ask for?

  • Theresa Bennett

    Just received my order and I am thrilled with the quality and health of the plants. One even had several blooms on it! I will be ordering again from the Violet Barn! Thank you so much.

  • DearRob& Olive. Just wanted to thank you and your crew for great looking plants. Well packed and not a broken leave❤️

  • My order arrived today (April 27th) and even though the mailman left the box on the porch (thankfully no sun in the afternoon) without ringing the doorbell to let me know, everything inside was just great. So carefully wrapped and such healthy looking plants. I am so looking forward to seeing these beautiful plants bloom and grow. Awesome service all around.

  • I recently purchased three African violets. When I received them I was extremely surprised at the quality. Beautiful plants and so healthy. The packaging was outstanding. Not a mark on the plant and packed so nicely. I am very pleased by your product and will come back again soon.

    Thank you.

  • I just received my Rob’s Bunny Hop. It’s an Adorable little plant. The packaging protected the plant so well that the flowers and buds were intact. It’s intended to be a gift, but I’m sorely tempted to keep it myself. My next planned project is a terrarium. I know where I’ll go to look for plants to put in it.
    Thank you so much. Best, Michael

  • Terrific plants and service! I ordered a few plants for a lecture I’m giving and they arrived in perfect condition, some even with flowers. Thanks again.

  • It has now been a month since my 10 plants arrived. I reviewed them Feb 2nd as an early Vday gift to myself.
    First off I want to say that you guys did a great job packaging them. They arrived to my post office in the middle of a blizzard too. I was worried they’d suffer from frostbite but the packaging was exquisite. I placed them into my indoor little greenhouse where a month later, I can proudly say that they all have buds with the exception of 1. For the price and quality of plants I got, this place is awesome! Thank you!

  • I received my 4th order this season…every one of the plants arrived beautifully healthy with not a bend or missing leaf. Amazing..I am in Love with The Violet Barn. Your selections are phenomenal….well, I do wish you had more Chiritas. Those are my most favorite plants you carry. Thank you very much Violet Barn.

  • Just received my order. The packaging was awesome; every streptocarpus undamaged; healthy.
    Thank you.
    Linda, Lexington, Missouri

  • I just received my order of 10 African Violets. The packaging kept the delicate plants safe all the way to Hawaii. Four of the plants arrived blooming. I am so impressed! Thank you!

  • Received my order of violet plants beginning of November. They are already 5-8 inches across and all have several buds. I planted them in your violet potting mix which I purchased previously and use the Dyno-Gro fertilizer on not only my violets but all my houseplants . I will not use any other fertilizer from now on. Love my plants I get from Violet Barn and will not order from anywhere else.

  • I am a first time customer who just received her first order. It was crazy to order plants when it is this cold (about 20˚) and pay winter shipping. My husband said wait, but I decided to give them to myself for Christmas. I was shocked by how lovingly they were packed and they arrived in good condition. Each plant has 4 or 5 good sized leaves and looks healthy. If you ever offer a violet that is so dark it looks almost black, let me know. I now have 21 different violets and would like a “black” one.

  • As before, the plants I ordered (5 streptocarpus and a little hoya) arrived in perfect condition. Your packaging is something far and above pretty much any nursery I’ve ever dealt with over the last 30+ years.
    In winter, I’m stuck with only an east window here in New Mexico, and streps are perfect here. Despite being tiny on arrival, I know that they will grow and thrive…Bristol’s Blue Bopper is already throwing a bud and the hoya is growing like crazy.
    Thanks so much!

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